Refund policy

REFUND POLICY

Last updated: September 7, 2026

1. DIGITAL PRODUCTS — NO REFUNDS

All products sold on MOWA are digital products (high-resolution wallpapers) delivered by instant download.

Because these are digital downloads that are delivered immediately upon purchase, all sales are final. By completing your order and accessing the download links, you expressly acknowledge and agree that all sales are final.

2. EXCEPTIONS

Although all sales are final, we are committed to resolving any technical issues:

2.1 Corrupt or Defective File
If a downloaded file is corrupted, damaged, or does not match the product description, contact us at contact.mowa@gmail.com with:
- Your order number
- The Volume concerned
- A description of the problem

We will send you a new download link as soon as possible.

2.2 Download Issue
If you are unable to download your files, contact us. We will provide you with a new access link.

2.3 Order Error
If you accidentally purchased the same Volume twice, contact us within 24 hours of purchase. We will review your request on a case-by-case basis.

3. PROCEDURE

For any claim:
1. Send an email to contact.mowa@gmail.com
2. Include your order number and the email address used for the purchase
3. Describe the issue encountered

We will respond within 48 hours.

4. CONTACT

MOWA
Email: contact.mowa@gmail.com